Cookware Safety Tips

When cooking:

  • Position cookware so that handles are not over other hot burners and do not allow handles to extend beyond the edge of the cook top, as these may be in easy reach of children or knocked off the cook top; causing personal injury and damage to the cookware and flooring.
  • When using a gas cook top, always ensure the flame does not extend up the side of the cookware as this may damage the cookware.
  • Do not leave unattended cookware on a hot cook top; this is particularly important when using oil, as this may ignite causing a fire. Unattended cookware may become extremely hot and cause personal injury and damage to the cookware and cook top.
  • Do not allow cookware to boil dry and never leave empty cookware on a hot burner, as this may become extremely hot and cause personal injury and damage the cookware and cook top. In the event of cookware boiling dry do not add liquids as these may splatter which could cause personal injury and damage the cookware. Do not attempt to move the cookware from the cook top; turn off the heat source and allow the cookware to cool down.
  • Do not make a double boiler out of cookware as it is not designed for this purpose.
  • Do not place empty cookware in a hot oven.


  • Do not use lids when deep frying.
  • When removing lids always tilt the lid so steam is directed away from you.
  • Do not place lids directly on a hot burner as they may warp and lose their lustre.
  • Allow hot lids to cool on a heat resistant surface or trivet. Placing hot lids on some surfaces may cause scorch marks.
  • Do not place glass lids directly on a hot burner as they may lose their break resistant quality.
  • Do not place hot glass lids on cold surfaces or under cold water as the extreme change in temperature may cause lids to shatter.
  • Do not use glass lids that have cracks or scratches.

Handles and Knobs:

  • Do not use cookware with loose handles or knobs as this may cause personal injury and damage to the cookware.
  • Handles and knobs may become very hot under some conditions. In some ranges the casserole and the handles are one piece and gets hot. Please use silicon pot grabbers or oven mitts.
  • Detachable handles should not be left attached to pans while cooking on stove tops.

Using my Neoflam Cookware

Before First Use

Wash your Neoflam Cookware with hot soapy water, rinse well and dry thoroughly with a soft cotton or linen towel. Season by lightly coating the surface with cooking oil (don’t use low smoke point oil or SPRAY OIL for this purpose), heat on medium for 2 minutes, beware of burning the oil. Let the pan cool and then clean well with warm soapy water.

Using my Neoflam cookware

  • ALWAYS refer to the cook top manufacturer’s instructions prior to using your cookware.
  • Ensure the base of the cookware and the surface of the cook top are cleaned before every use, otherwise the cook top may be permanently marked.
  • Avoid dragging or sliding cookware over the cook top surface as this may damage the cook top surface and base of the cookware.
  • Proper cooking temperatures prevent sticking. If certain types of food (e.g. pancakes and eggs) are placed in a cold pan on a cold burner, they may stick. Preheat your pan on low or medium heat for one to two minutes. Carefully tap the upper edge of your pan to test the heat if the pan feels warm to the touch you are ready to cook. Pour a bit of oil in your preheated pan, enough to cover the cooking surface. This helps to form a natural barrier that prevents food from sticking. Now add your food, there should be a sizzling sound when your food touches the preheated pan, indicating that the browning or searing process has begun. If your food makes no sound on initial contact with the pan your heat is too low, and if it is more of a crackle than a sizzle, your heat is too high. In both scenarios sticking may occur.
  • Avoid prolonged high heat when cooking. Cooking frequently on high heat can result in loss of quality of the nonstick surface.
  • Carefully wipe off spills which may occur during cooking immediately for easier clean up later.
  • Do not leave utensils in cookware during cooking.
  • Do not make a double boiler out of cookware as it is not designed for this purpose.

When cooking with a lid, It is important that the lid fits snugly, thereby trapping steam and creating a “self-basting” environment, locking in nutrients and preserving flavours. Food, particularly liquids will cook faster and heat can be kept to a minimum, thus saving on gas and electricity.  The glass lid may fog at the start of cooking but will clear once they become warm.

Using oils with my Neoflam Cookware

  • Thanks to the Neoflam Ecolon surface, you can cut down on fat quantity without compromising the flavor. The oil helps to form a natural barrier that prevents food from sticking.
  • Don’t use cooking sprays on Neoflam cookware, as they contain micro-particles of sugar which naturally caramelize causing a sticky surface and gradually baking onto your cookware.
  • Avoid low heat oils, as they burn at extremely low heat. When burnt, oils may become toxic. Butter burns very easily and is therefore recommended to be used only at low heat settings.

Cleaning my Neoflam Cookware

  • Most nonstick problems are related to a buildup of visible and/or invisible layer of cooking residue on the nonstick surface. That is why it is very important to always clean your pan thoroughly after every use to remove all traces of food or grease particles.  Nonstick cookware can be very deceiving. You may wipe your pan and it looks clean, however, there will still be oil residue on your pan which will result in baked on grease that will build up more and more each time you use it. By the time you can see the baked on grease, it’s too late, and the damage to the surface of the cookware has already been done.
  • Always allow cookware to cool down after use before cleaning. Do not pour cold water into hot cookware as this may result in personal injury.
  • Do not use steel wool, coarse scouring pads or harsh abrasives to clean cookware and do not gouge the non-stick-coating. Do not use oven cleaners to clean cookware, as these are not designed for this purpose and will ruin the cookware.
  • The exterior surface of your Neoflam can stain if grease is allowed to burn on to it. This can be very difficult to remove. Making a paste of baking soda and water and then applying it to the stain and rubbing will dull it and sometimes remove it completely.
  • When cleaning a glass lid do not use metal utensils, sharp instruments or harsh abrasives that may scratch and weaken the glass.

Storing my Neoflam Cookware

The cookware must always be completely clean and dry before storing away.

Cookware and Midas sets must be stacked with a protective layer, such as a dishcloth or other soft cloth, in between pans to prevent damage to the surface.